Policyholder resources
Access to past presentations and handouts are available to policyholders by contacting Andrea Lopez at (207) 775-2791.
Join us for an insightful and practical program presented by Claims and Risk Management. It is designed to empower you with the knowledge and tools to navigate complex situations in healthcare.
Why Attend?
Whether you're a healthcare professional or involved in risk management, this program will provide you with essential skills to handle sensitive issues with confidence.
What you'll gain:
- Understand the meaning of “medical error” and “adverse outcome”
- Know the state-specific laws for disclosures and apologies
- Recognize the insurance implications of making disclosures and apologies
- Determine the when, who, and how of disclosures or apologies
- Learn how to document disclosures and apologies
Materials
Enter Email for Download AccessThis webinar is targeted towards all clinicians who document within the medical record, including physicians, advanced practice providers, nurses, medical assistants, social workers, techs, and others. The goal is for all clinicians to document within the medical record accurately, objectively, and comprehensively.
Objectives:
- Discuss challenges and liability issues associated with documentation.
- Define professional liability and standard of care.
- Review frequent allegations made against healthcare clinicians.
- Review common documentation issues that impact patient safety.
- Apply strategies to improve documentation.