Webinar Archives

Timeless advice

Policyholder resources

Access to past presentations and handouts are available to policyholders by contacting Andrea Lopez at (207) 775-2791.

This session will provide you with the tools to confidently navigate consent processes and manage associated risks effectively.

Objectives:

  • Gain a clear understanding of the general consent process and its significance.
  • Explore the purpose and importance of informed consent and informed refusal in decision-making.
  • Review the key elements of an effective consent, ensuring all bases are covered.
  • Discuss the nuances of consent involving minors, including legal and ethical considerations.
  • Learn practical risk management strategies for navigating the informed consent process.
Materials
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Join us for an insightful and practical program presented by Claims and Risk Management. It is designed to empower you with the knowledge and tools to navigate complex situations in healthcare.

Why Attend?

Whether you're a healthcare professional or involved in risk management, this program will provide you with essential skills to handle sensitive issues with confidence.

What you'll gain:

  1. Understand the meaning of “medical error” and “adverse outcome”
  2. Know the state-specific laws for disclosures and apologies
  3. Recognize the insurance implications of making disclosures and apologies
  4. Determine the when, who, and how of disclosures or apologies
  5. Learn how to document disclosures and apologies
Materials
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