Webinar Archives

Timeless advice

Policyholder resources

Access to past presentations and handouts are available to policyholders by contacting Andrea Lopez at (207) 775-2791.

Join us for an insightful and practical program presented by Claims and Risk Management. It is designed to empower you with the knowledge and tools to navigate complex situations in healthcare.

Why Attend?

Whether you're a healthcare professional or involved in risk management, this program will provide you with essential skills to handle sensitive issues with confidence.

What you'll gain:

  1. Understand the meaning of “medical error” and “adverse outcome”
  2. Know the state-specific laws for disclosures and apologies
  3. Recognize the insurance implications of making disclosures and apologies
  4. Determine the when, who, and how of disclosures or apologies
  5. Learn how to document disclosures and apologies
Materials
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This webinar is targeted towards all clinicians who document within the medical record, including physicians, advanced practice providers, nurses, medical assistants, social workers, techs, and others. The goal is for all clinicians to document within the medical record accurately, objectively, and comprehensively.

Objectives:

  • Discuss challenges and liability issues associated with documentation.
  • Define professional liability and standard of care.
  • Review frequent allegations made against healthcare clinicians.
  • Review common documentation issues that impact patient safety.
  • Apply strategies to improve documentation.
Materials
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Please join us for this special presentation from the vice president of adult behavioral health at Spurwink.

A few key talking points this program will cover:

  • History of Maine’s protection from substantial threats (ERPO)/yellow flag law.
  • 2022 introduction of telehealth assessments and hospital partnerships.
  • 2024 changes.
  • Review of processes for seeking a weapons restriction order including how to seek a telehealth weapons restriction assessment.
  • Tips and tricks for collaborating with law enforcement.
Materials
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