Listening Tour Tradition Continues
In keeping with tradition, Shawn Anderson, President/CEO, and John Doyle, V.P. of Marketing & Administration, visited six Vermont hospitals from January 8-10, 2024.
Medical Mutual's Listening Tour is a popular client outreach effort begun 18 years ago by Doyle and then- President & CEO, Terrance Sheehan, MD. The goal is to visit with executives and key staff at client hospitals periodically to learn about their operations and hear the challenges and concerns they face in the care environment and their communities.
"The challenges are universal," said Doyle. "Everyone is worried about staffing, recruiting and financial issues. In Vermont, in particular, they are concerned about the effects of the Green Mountain Care Board, and Universal Budgets, part of a movement that could usher in major reforms in how care is delivered in the Green Mountain State. A forced consolidation of specialty services into designated regions, for instance, is one potential recommendation that could create significant upheaval for providers."
